today on "why would you do that"
Jul. 7th, 2025 05:50 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
beradanWe hit five (5) separate instances of this during one (1) workday and thus, in the spirit of Five Things Make a Post, it gets a post:
--circulation canceled a patron's scan request in a uniquely incorrect way that did not in fact cancel it, only sent it to another library under a different transaction ID number (this makes it harder to find and cancel properly)
--shipping service failed to notify substitute driver that our mail comes to the back door, several floors and a one-way street away from the front door, where he came instead
--someone transferred a parent calling about their student's tuition bill to me, an ILL staff
--patron requested not one not two but THREE wildly incorrect citations in a way that makes me suspect genAI
--German thing that is "Collected Works volume 26, part 2 [in 2 volumes]" of what was [presumably] originally "Section 4, volume 3, second part, first half." All of this is abbreviated, in blackletter, on the title pages. Probably the right volume. Who knows
(not included: standard Monday ambient levels of Lightly Cursed)
--circulation canceled a patron's scan request in a uniquely incorrect way that did not in fact cancel it, only sent it to another library under a different transaction ID number (this makes it harder to find and cancel properly)
--shipping service failed to notify substitute driver that our mail comes to the back door, several floors and a one-way street away from the front door, where he came instead
--someone transferred a parent calling about their student's tuition bill to me, an ILL staff
--patron requested not one not two but THREE wildly incorrect citations in a way that makes me suspect genAI
--German thing that is "Collected Works volume 26, part 2 [in 2 volumes]" of what was [presumably] originally "Section 4, volume 3, second part, first half." All of this is abbreviated, in blackletter, on the title pages. Probably the right volume. Who knows
(not included: standard Monday ambient levels of Lightly Cursed)